GuardianOne Privacy Policy

Introduction

At GuardianOne, we value your trust. Protecting your privacy and safeguarding your personal information is central to how we operate. This Privacy Policy explains how we collect, use, and protect your data when you use our products and services, including the Smart Health Watch, Emergency SOS Communicator, Elderly Cane Stick, Smart Pill Box, and the GuardianOne Portal & App.

Information We Collect

We may collect the following types of information when you interact with GuardianOne:

• Personal Information: Name, contact details, and caregiver information.
• Device Data: Health metrics, emergency alerts, mobility support usage, and medication reminders.
• Technical Data: App usage, login details, and device connectivity logs.
• Location Data: When enabled, GPS information for emergency response and caregiver tracking.

How We Use Your Information

GuardianOne uses your information to:

• Provide real-time health monitoring and emergency support.
• Notify caregivers and family members when alerts are triggered.
• Improve device performance and user experience.
• Ensure medication schedules and mobility support are managed effectively.
• Comply with legal obligations and maintain system security.

Sharing Your Information

We do not sell your personal information. GuardianOne may share data only in the following cases:

• Emergency Services: When an alert is triggered and immediate help is required.
• Authorized Caregivers: To keep families informed about health, mobility, and medication routines.
• Service Providers: Trusted partners who help us deliver technical support and monitoring services.
• Legal Requirements: When disclosure is necessary to comply with applicable laws.

Data Protection & Security

GuardianOne uses industry-standard encryption and secure servers to protect your information. Access is restricted to authorized personnel only. We continuously monitor and update our systems to prevent unauthorized access, misuse, or loss of data.

Your Rights

As a GuardianOne user, you have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Withdraw consent for certain types of data processing.
• Request deletion of your information, subject to legal and operational requirements.

International Users

GuardianOne operates globally. Depending on your location, your data may be transferred and stored in secure servers outside your country. We ensure all transfers comply with applicable data protection laws.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on our website and app, with the "Last Updated" date clearly shown.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

• +00 1234 5678
• [email protected]